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Help Desk Manager (Some Remote)
Location:
Nashville, TN
Description:
Some Remote Position Overview Responsible for the North American delivery of all IT related services and operations for current and future installations. Manage and execute all the IT related aspects of deployment and installation of new sites, demos, training, software configurations / integrations / customizations, and maintenance and repairs to ensure continuous best practice technical support from the moment a client has placed an order. Manage the helpdesk team of technicians, including managing their schedules and workloads, coordinating and liaising with the helpdesk team, external deployment providers and clients to ensure the highest possible customer services standards are achieved. Ensure best practice and experience the responsibilities of this role include managing the testing and deployment of software releases, developing and maintaining policy, procedure documents, service performance metrics to ensure that all targets and objectives are achieved.
Company:
Greenlight Staffing
Posted:
April 30 on PostJobFree
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More About this Listing: Help Desk Manager (Some Remote)
Help Desk Manager (Some Remote) is a Customer Service Help Desk Job at Greenlight Staffing located in Nashville TN. Find other listings like Help Desk Manager (Some Remote) by searching Oodle for Customer Service Help Desk Jobs.
Help Desk Manager (Some Remote) is a Customer Service Help Desk Job at Greenlight Staffing located in Nashville TN. Find other listings like Help Desk Manager (Some Remote) by searching Oodle for Customer Service Help Desk Jobs.