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Manager Service Quality/Chef qualite du service
Location:
Calgary
Description:
Posting Date: Posting Number: 63694 Work Location Type: Hybrid Job Code: 613 Location: Calgary, Edmonton, Montreal, Toronto, Vancouver, Winnipeg Reports to: Sr Manager National Operations Engagement It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you. Reporting to the Senior Manager, Operations Engagement, the Manager Service Quality works closely with Sales and Service Leads and plays a critical role within various verticals like Health Care, E-Commerce, Industrial & Technology, including Returns and Strategic partner Services. This position focuses on network analysis, trends, and client-specific data to identify areas of opportunity and is key in providing data-driven intelligence and actionable insights that improve customer experience. Responsibilities · Assist with customer-specific ad-hoc analyses and service concerns. · Ensure metrics and reports are frequently reviewed on usability and validity. · Provide data-based recommendations to balance cost and service considerations while proposing unique and effective solutions to improve client satisfaction. · Identify opportunities to improve service performance and support various service initiatives under the service program as required. · Lead or participate in cross-functional teams supporting Operations, Sales, and Marketing initiatives · Regularly access sensitive and confidential client spending, corporate strategy, and Operational data. · Support stakeholders across the organization to identify service improvement opportunities, solve problems, build consensus,. Visit ListedBuy for more information.
Company:
Purolator
Posted:
January 18 on ListedBuy
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More About this Listing: Manager Service Quality/Chef qualite du service
Manager Service Quality/Chef qualite du service is a Other Art & Media Jobs Chef Job at Purolator located in United States. Find other listings like Manager Service Quality/Chef qualite du service by searching Oodle for Other Art & Media Jobs Chef Jobs.
Manager Service Quality/Chef qualite du service is a Other Art & Media Jobs Chef Job at Purolator located in United States. Find other listings like Manager Service Quality/Chef qualite du service by searching Oodle for Other Art & Media Jobs Chef Jobs.