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Office Manager
Location:
Las Vegas, NV
Description:
OVERVIEW The Office manager will work within the clinic to develop strategies, manage staff, and oversee day-to-day clinic duties (scheduling, billing, wait times, patient safety etc.). The Office Manager will ensure that the clinic needs of the practice are met and actively work to recruit new patients and train staff. GOALS Create SOPs for the front and back office. Cross train front office and back-office duties. Assist in creating and develop standard initial evaluations and follow up notes for psych and medical to meet all guidelines of CMS and best practices for billing. Assist in transitioning to fully electronic on psych side. Involvement on transition to training providers. Assist in project of converting paper chart to electronic chart. Create best practice for eligibility, scheduling, and wait times. Create best practices to optimize customer services. i.e. sops for answering voicemails, Initiating PARs, answering Pharmacy questions, and following up on complains and concerns and rectifying the gaps in services. Train providers on beset billing practices Optimize billing codes implement updated codes in system and train providers to properly select level of service. Successfully close out each day with all pending provider notes finalized within 24-48 hours for billing. Reduce denials on claims due to provider/admin negligence. Decrease no show rate/increase provider productivity. Goal 20-25 patients a day per provider Optimize staff schedule and control overtime. Any additional duties that may arise to meet the. Needs of the clinic. Supply ordering for clinic and office supplies. Monitor and manager provider schedules. Send daily updates via email to front and back office regarding schedule changes, any clinic updates, etc. Manager staff at both clinic locations Boulder and Charleston, including coordinating staff schedules and coverage for call outs and PTO requests. Reviewing and approving employee time sheets for payroll purposes Address any patient complaints regarding scheduling, providers, staff, etc. Coordinate with providers regarding policy and procedure changes within the clinic Communicating with providers regarding schedule changes and address any of their needs. Coordinating yearly staff trainings Hiring of new staff members and staff terminations MILESTONES Measuring goals by: Reduction in no show rate, Reduction of denials due to ineligibility and negligence of the staff Reduction in wait time Increase in productivity per provider Increase of billables due to maximizing provider codes on patient visits Finalization of all Physicians going fully electronic Reduction of overtime hours Job Posted by ApplicantPro
Company:
WC Health
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Office Manager
Office Manager is a Clerical Office Manager Job at WC Health located in Las Vegas NV. Find other listings like Office Manager by searching Oodle for Clerical Office Manager Jobs.
Office Manager is a Clerical Office Manager Job at WC Health located in Las Vegas NV. Find other listings like Office Manager by searching Oodle for Clerical Office Manager Jobs.