This listing was posted on PrismHR Hiring.
Customer Service Representative - Print Shop
Location:
Las Vegas, NV
Description:
Qualifications Experience: Customer Service, 3 years (Required) Work authorization: United States (Required) Full Job Description Large format print operation looking for a qualified, detail oriented customer service representative. Responsibilities: Managing incoming calls and customer service inquiries Generating estimates that develop into sales orders Identifying and assessing customers’ needs to achieve satisfaction Updating worksheets Creating quality control folders for production Customer Service Rep will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Manage large amounts of incoming calls Generate sales estimates Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Constant update of production software Act as a liaison between departments to push projects through production Requirements Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with Quickbooks preferred Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High attention to detail Job Type: Full-timePay: $10.50 - $15.00 per hour DOEBenefits: Paid Time Off Schedule: 8 Hour Shift Experience: Customer Service: 3 years (Required) Work authorization: United States (Required) Work Location: One location Work environment: Front desk Communication method(s) used: Email Phone This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous Detail-oriented -- would rather focus on the details of work than the bigger picture Autonomous/Independent -- enjoys working with little direction Graphic Design or Print Shop experience preferred NO PHONE CALLS- Please apply online
Company:
Epic Worldwide
Posted:
December 4 2023 on PrismHR Hiring
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More About this Listing: Customer Service Representative - Print Shop
Customer Service Representative - Print Shop is a Customer Service Customer Service Representative Job at Epic Worldwide located in Las Vegas NV. Find other listings like Customer Service Representative - Print Shop by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative - Print Shop is a Customer Service Customer Service Representative Job at Epic Worldwide located in Las Vegas NV. Find other listings like Customer Service Representative - Print Shop by searching Oodle for Customer Service Customer Service Representative Jobs.